“Customer grievances”

“Dear Sir, – In reference to the article titled “How to enhance your consumer complaints: Avoid misunderstanding, react swiftly and follow 28 other suggestions” (Life, 1st April), I’d like to recommend the 31st tip: Get to the point. Consult with Joe. – Kind regards,
ANDREW LEONARD,
Glenageary,
Co Dublin.
Dear Sir, – Following up on the piece “How to enhance your consumer complaints: Avoid misunderstanding, react swiftly and follow 28 other suggestions” (Life, 1st April), I suggest the 31st pointer: Straight to the matter. Speak with Joe. – Yours faithfully,
ANDREW LEONARD,
Glenageary,
Co Dublin.”

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